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Support

Please review this online documentation before submitting a help request.

Required information for job queries

If you are inquiring as to why your job failed you must include the following details.

  • Project ID and user account
  • Jobids
  • Slurm full script and what codes you are the running
  • Brief summary of what you want the job submission script to do
  • Complete Slurm "sbatch" command line with complete arguments

Contact information

CCI support staff can be reached via the following methods.

Phone support is currently unavailable


Last update: May 18, 2020