Please review this online documentation before submitting a help request.
Required information for job queries
If you are inquiring as to why your job failed you must include the following details.
- Project ID and user account
- Slurm full script and what codes you are the running
- Brief summary of what you want the job submission script to do
- Complete Slurm "sbatch" command line with complete arguments
CCI support staff can be reached via the following methods.
- ITSSC Support ticket (Preferred for RPI)
- Email at support[at]ccni.rpi.edu
- Phone at 518-276-6797
Phone support is currently unavailable